By entering, using, or purchasing through snuscolombia.co and pouchescolombia.co, the user accepts having read and understood the terms and conditions. If you do not agree, you must refrain from using the site.
We reserve the right to modify the terms without prior notice. Modifications will be published on the site and will take effect immediately.
This site is regulated by Colombian laws. Any dispute will be submitted to the courts of the Republic of Colombia.
The sale of oral nicotine products is prohibited to persons under 18 years of age, in accordance with Law 1335 of 2009 (amended by Law 2354 of 2024) and Article 52 of Law 1480 of 2011 (Consumer Protection Act).
By entering our website and selecting "I am over 18 years old," you confirm that you are of legal age to browse and make purchases on the site. Therefore, any purchase made thereafter will be your sole responsibility.
We reserve the right to verify your identity and age through automated or manual processes before shipping.
Failure to comply with this requirement will result in order cancellation and account suspension.
If you are a minor and access this site, your parents or legal guardians are responsible for your use. Falsifying your age to access our services or make purchases may result in account or service cancellation, and constitutes a violation of the Colombian Penal Code (Law 599 of 2000).
We are not responsible for damages arising from improper use of the site or technical problems beyond our control.
Users may exercise their right of withdrawal within five (5) business days following product delivery, in accordance with Law 1480 of 2011. For more information, please see our Warranty, Exchange, and Withdrawal Policy.
Users may request exchanges or returns within five (5) business days after receiving the product, provided it is in perfect condition, unused, and in its original packaging. See our Warranty and Exchange Policy for more details.
By making purchases or using the site, users authorize the processing of their personal data in accordance with the Privacy Policy and Law 1581 of 2012 (Personal Data Protection).
Payments are processed through secure platforms. We do not store sensitive payment data.
For more information or inquiries, you can contact us at [email protected] or at +57 324 658 2877.
Last updated: February 2025
