Oral nicotine pouches (also known as nicotine oral products or NOPs) are small pouches containing nicotine powder, plant fibers, flavorings, and other ingredients. They are placed between the lip and gum, where nicotine is absorbed through the oral mucosa.
These products do not contain tobacco and are regulated in Colombia by Law 1335 of 2009 (amended by Law 2354 of 2024) as tobacco substitutes.
Important: Do not exceed the manufacturer's recommended use. Nicotine is an addictive substance.
The nicotine effect begins 5-10 minutes after placing the pouch and can last between 30 and 60 minutes, depending on the product's concentration and individual user tolerance.
Our products have different concentrations, generally indicated in milligrams (mg) per pouch. Concentrations vary by brand and specific product. Exact information can be found in each product description and on the packaging.
Nicotine pouches do not contain tobacco and do not generate combustion, so they do not produce tar or carbon monoxide. However:
Consult with a healthcare professional if you have questions about their use.
Both are placed between the lip and gum, but snus contains tobacco while pouches are tobacco-free.
Pouches do not require batteries, do not generate vapor, and are discreet.
Yes. Oral nicotine pouches are regulated in Colombia by Law 1335 of 2009 (amended by Law 2354 of 2024) as tobacco substitute products or nicotine administration systems.
Their sale is prohibited to persons under 18 years of age, in accordance with Article 2 of Law 1335 of 2009.
No. The sale of nicotine products is prohibited to persons under 18 years of age in Colombia, according to Law 1335 of 2009 and Law 2354 of 2024.
Falsifying age to make purchases constitutes a violation of the Colombian Penal Code (Law 599 of 2000) and may result in account and order cancellation.
Upon entering the site, you must confirm that you are over 18 years old. We reserve the right to request identification documents before shipping to verify the age of the buyer and recipient, in accordance with current regulations.
The nationwide shipping cost is $20,000 COP (flat rate), regardless of destination within Colombia.
We ship orders within 5 business days after confirming payment and validating the buyer's identity. Delivery times depend on destination:
Yes. We ship nationwide through Servientrega.
Yes. Once shipped, you will receive a tracking number to track your order at: www.servientrega.com
Servientrega will attempt delivery. If you are not available, they will leave a notice to coordinate a second delivery or you can pick it up at the nearest Servientrega office.
We accept payments through payment gateways integrated into our site (credit cards, debit cards, PSE, depending on availability). We do not store sensitive payment data.
Oral nicotine products are consumable products. For hygiene and safety reasons, we do not accept returns of opened or used products.
You can exercise the right of withdrawal within 5 business days after receiving the product, provided the product is unopened and in its original packaging. Return costs are borne by the customer.
Yes, in the following cases:
Refunds are processed within a maximum period of 30 calendar days, in accordance with Law 1480 of 2011.
You have 24 hours from receipt to report defective or damaged products. Contact us through:
You must provide photos or videos of the product and packaging.
Yes. We work with vape shops, liquor stores, and retail locations in Medellín and other cities in Colombia. For wholesale distribution inquiries, contact us at:
Send us an email to [email protected] with the following information:
We will respond with information about wholesale prices and commercial terms.
Last updated: February 2025
